Vinayaka Educational Trust runs a primary school and a scholarship programme for 220 first-generation learners in Coimbatore. Funding comes from local SME owners, alumni in Chennai and Bengaluru, and a small Malayali diaspora circle in the Middle East.
The trust secretary spent every Saturday morning printing donation receipts on a label printer, signing each one, stuffing envelopes, and posting them. The backlog often ran to 3–4 weeks, and donors regularly emailed asking for their 80G receipt before the financial year closed.
New-donor sign-ups were rare because the trust had no online presence beyond a Facebook page. When the IT department mandated Form 10BD filing, the trust's CA had to spend nearly a week sorting through paper records.